Client and Caregiver Resources
Below you will find several resources related to BHRS programs, services, and supports. Not able to find what you are looking for? Call the Access Line at (888) 818-1115 and we can help.
Change of Provider Request
Please first discuss your treatment concerns directly with your provider (case manager, therapist, social worker, nurse, or physician/psychiatrist) or with the Program Manager or Supervisor. If you are still unhappy with your provider, you have the right to request a change of provider and / or to file a grievance.
To request a change or file a grievance, reach out to the Quality Management (QM) Program and/or the Patient’s Rights Advocate:
- QM Program: (415) 473-2887
- Patient’s Rights Advocate: (415) 526-7525
- Change of Provider Request - English.pdf 191.29 KB
- Change of Provider Request - English Large Font.pd... 190.01 KB
- Change of Provider Request - Spanish.pdf 126.52 KB
- Change of Provider Request - Spanish Large Font.pd... 125.04 KB
- Change of Provider Request - Vietnamese.pdf 142.69 KB
- Change of Provider Request - Vietnamese Large Font... 157.13 KB